Shipping policy

 

Now Shipping Worldwide
Aero Carbon Fiber partners with leading international couriers including FedEx, SF Express, DHL, UPS, and EMS. These partners collaborate with local carriers to ensure your order is delivered directly to your door. We proudly offer flat-rate worldwide shipping.

Order Processing
Your payment will be charged when the order is placed. All transactions are subject to verification and approval, which may take several days. To combat credit card fraud, orders with incorrect billing information or those requiring additional verification may be delayed or cancelled.

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Shipping Process

We typically require 2–5 business days to fulfill your order and transport it to our carrier’s sort facility. During high-volume seasons or holidays, processing may take up to 10 business days, particularly for popular items with stock limitations.

📦 Once your order enters the shipping process, we cannot make any changes (including address updates). Orders will only be shipped to the address provided at checkout.

We ship Monday through Friday, excluding weekends and holidays. Once your order ships, you’ll receive a Shipping Confirmation Email.

If your order contains multiple items, they may be shipped separately and arrive at different times depending on supplier locations.

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Tracking

All orders include a tracking number, which will be emailed to you once your order reaches the shipping facility.

Please note: it may take several days for tracking information to update in the system. If more than 5 business days have passed without any tracking updates, contact us at sales@aerocarbonfiber.org.

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Estimated Delivery Times

All orders are processed within 2–5 business days and shipped from our international partner facility. Delivery estimates by region:

Please Note: Delivery times may vary due to customs, holidays, or unforeseen delays.

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Duties, Taxes, and Customs Fees

International shipments may be subject to import taxes, duties, and customs clearance fees, imposed once your package reaches its destination country. These charges are the sole responsibility of the recipient.

Aero Carbon Fiber has no control over these fees and cannot predict their cost. If a shipment is refused and returned, the customer is responsible for any taxes and return shipping costs.

We recommend contacting your local customs office for more information.

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Lost, Stolen, or Damaged Packages

Aero Carbon Fiber is not liable for lost, stolen, or damaged packages. If tracking shows your package was delivered but you haven't received it, please contact the carrier to file a claim.

🕒 We use delivery timestamps and tracking confirmation when reviewing claims and may not honor requests that are unreported or delayed.

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Wrong Address Disclaimer

Please ensure your shipping address is correct before submitting your order. Once an order is placed, we are unable to make changes, as we begin processing immediately. If the package has already entered shipping, we cannot retrieve or redirect it.

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Feedback & Support

We’re always looking to improve. If you have feedback, questions, or concerns, reach out to us at sales@aerocarbonfiber.org. We value your input and aim to provide an exceptional experience.